About us
We've been with Kiwi travellers since 1982
Established in 1982, we at Southern Cross Travel Insurance (SCTI) have over 40 years’ experience looking after Kiwi travellers and over 15 years’ helping our Aussie neighbours. During that time, we’ve won several competitive industry awards, earned thousands of great customer reviews, and helped countless people travel with confidence.
But, we’re more than just a collection of numbers. We’re a team of travel addicts, dedicated to helping you enjoy what the world has to offer while providing comprehensive travel insurance that protects you from the unexpected.
SCTI is part of the Southern Cross group; one of New Zealand’s most enduring and trusted brands. We’re 100% New Zealand owned, and have worked hard to forge a reputation as our country’s leading travel insurer.
Why choose Southern Cross Travel Insurance?
+Based upon the total number of travellers we have insured across the markets where we operate for all our travel insurance products from January 1995 to June 2024.
Our awards
We’re proud to have won several competitive industry awards over the years, which recognise our quality products, value for money and dedication to customer service.
Our team
At SCTI, our team works a little differently to many travel insurance companies. We underwrite our own policies. This means that when you buy one of our products, you have the reassurance of knowing that standing behind the promises of cover is us, and not some third party company.
Underwriting our own policies also allows us to cut out the middleman, offering you more competitive prices for our award-winning insurance. And if you need to make a claim, you can manage the entire process online and even track your claim process as it’s being assessed by one of our advisors.
Want to join us? Find out more about starting a career with Southern Cross Travel Insurance.
We're here to help
We know how important it is to be able to talk to someone when you need help, that’s why we are available via email, phone and live chat Monday to Friday, 8.30am - 7pm and Saturday, 9am to 6pm, excluding public holidays. And if you find yourself in a medical emergency our Emergency Assistance team are available 24/7 to help, wherever you are in the world.
What our customers have to say about us
